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SMS Privacy Policy

This SMS Privacy Policy explains how XNRGY Climate Systems (“XNRGY,” “we,” “us,” or “our”) collects, uses, and protects information when you opt in to receive Short Message Service (SMS) communications from us.

  1. Information We Collect
  • Mobile Phone Number: The number you provide to receive SMS messages.
  • Opt-In / Opt-Out Records: Date and time of subscription and unsubscription.
  • Message Content and Metadata: Message content, timestamps, and delivery information.
  1. How We Use Your Information

Information collected through SMS is used solely to:

  • Send one-to-one business communications you have requested or reasonably expect to receive
  • Manage opt-in and opt-out requests
  • Maintain compliance with legal and carrier requirements

XNRGY does not sell, rent, or share SMS subscriber information with third parties for their independent marketing purposes.

  1. Consent

By initiating a text conversation with an XNRGY business phone number or by providing your mobile number during an existing business relationship, you consent to receive manual, person-to-person SMS messages related to ongoing business matters.

  1. Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe by replying START.

  1. Data Security

XNRGY implements reasonable administrative, technical, and physical safeguards to protect SMS-related information. However, no data transmission over mobile networks or the internet can be guaranteed to be 100% secure.

  1. Contact Information
Contact Method Details
Email privacy@xnrgy.com
Website https://www.xnrgy.com

Updates: This SMS Privacy Policy may be updated from time to time. Any changes will be posted on this page.

SMS Terms & Conditions

These SMS Terms & Conditions (“Terms”) govern your participation in SMS communications provided by XNRGY Climate Systems.

  1. SMS Service Description

XNRGY SMS messaging is used for manual, one-to-one business communications between XNRGY employees and known contacts. Message frequency varies based on the nature of the conversation.

  1. Message and Data Rates

Message and data rates may apply according to your wireless carrier plan. XNRGY is not responsible for any charges incurred.

  1. Supported Carriers

SMS services are supported by most major U.S. and Canadian wireless carriers. Carriers are not liable for delayed or undelivered messages.

  1. Opt-Out and Help
Action Keyword Description
Opt-Out STOP Unsubscribes you from receiving further SMS messages
Help HELP Returns information about this SMS service and support contact details
Re-Subscribe START Re-enables SMS messages after opting out

 

  1. Service Availability

SMS services are provided on an “as is” basis. XNRGY may suspend or terminate SMS messaging at any time to maintain

compliance or service integrity.

  1. Privacy

Use of the SMS service is subject to this SMS Privacy Policy and XNRGY’s broader corporate privacy practices.

  1. Changes to These Terms

XNRGY reserves the right to modify these Terms at any time. Continued participation in SMS messaging after changes are posted constitutes acceptance of the updated Terms.

  1. Contact

For questions related to SMS messaging, contact us at privacy@xnrgy.com.