The terms “XNRGY” “us”, “we”, or “our” refer to XNRGY Climate Systems, ULC.

This page informs our website visitors and users (“you” or “user”) of our privacy practices, including how we collect, use, and disclose your Personal Information when you access or use our website, communicate with us via email, telephone, social media, or by any other means (collectively, the “Service”).

By submitting any Personal Information to us or by accessing or using the Service, you agree to the collection, use of information and more generally processing of your Personal Information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

 

1. Definitions

“Personal Information” means data about a natural person who can be identified from such information (or from those and other information either in our possession or likely to come into our possession) either directly or indirectly.

“Usage Data” refers to data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

“Cookies” refers to small files stored on your device (computer or mobile device).

 

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. We collect information from you when you register on our website, subscribe to our newsletter, respond to a survey, fill out a form, or register for access. When ordering or registering on our website, as appropriate, you may be asked to enter your name, professional title, e-mail address, mailing address, phone number, or zip code. We do not collect, sell or share sensitive personal information, nor do we sell or share any personal information about individuals who we know are under eighteen (18) years old.

Types of Information Collected

While using our Service, we may ask you to provide us with certain Personal Information.. Personal Information may include, but is not limited to:

• Email address
• First name and last name
• Title
• Phone number
• Address, State, Province, ZIP/Postal code, City

Personal Information obtained from our use of some technologies that enable us to obtain information about you, in particular through profiling and advertising Cookies, and by obtaining statistical information regarding your use of the Service as further explained below.

 

Usage Data

We may also collect Usage Data that allows us to analyze how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

All usage Data that qualifies as Personal Information will be processed in accordance with this Privacy Policy.

 

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

For more information on the Cookies we use and how we use such Cookies please refer to our Cookies Policy and to view or change your settings, click here.

 

Use of the Information collected

We use the information described in section 2.1. for various purposes, including:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support.
• To communicate with you, including responding to your requests, communicating with you by email or other means as required.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.
• To inform you of available positions and process your candidacy when you apply for a position at XNRGY.
• To send periodic emails to you with news, special offers, and general information about other goods, services, announcements, and events which we offer that are similar to those that you have already purchased or inquired.

We do not sell Personal Information for monetary or other value. In the preceding twelve months, we have not sold any Personal Information of consumers, as those terms are defined under privacy laws.

 

Marketing Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. In any case, we will only send you marketing related emails with your consent or if otherwise allowed by law. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Please note that if you opt out from receiving marketing-related communications, we may still need to send you communications about your use of our Service, or other matters.

 

3. Access and transfer of personal information 

Service Providers

We use some service providers or any other third-party to perform a variety of tasks related to our Service (the “Service Providers”). In particular, we use Service Providers to:

• Develop and maintain our Service
• Host and administer our Service
• Set up and manage our customer relationship management systems
• Analyze and produce statistics on our websites
• Conduct targeted advertising
• Send communications through email and other means of communication
• Maintain visitor sessions and save their preference
• Manage and handle technical issues and monitor our informational assets
• Integrate third-party services; for example videos and other content may be hosted on YouTube or other sites not controlled by us.

If we transfer your Personal Information to a Service Provider, we require that they maintain the confidentiality of your Personal Information and keep it secure. We also require that our Service Providers comply with applicable privacy laws and process your Personal Information only for the purpose of performing services on our behalf, and that they are not permitted to use or disclose your Personal Information for any other purpose.

 

Business Transaction

If XNRGY is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred in accordance with applicable privacy laws.

 

Disclosure for Law Enforcement

Under certain circumstances, We may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Legal Requirements

We may disclose your Personal Information in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of XNRGY.
• To prevent or investigate possible wrongdoing in connection with the Service.
• To protect the personal safety of users of the Service or the public.
• To protect against legal liability.

 

4. Retention of Personal information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

5. Location and protection of Personal Information

We currently store the Personal Information collected through our Service in Canada. If you are located outside Canada, and choose to provide information to us, please note that we transfer such information, including Personal Information, to Canada and process it there.

Your information, including Personal Information, may be transferred outside of your state, province, country of residence to fulfill the purpose for which we collected it, including for processing and storage by service providers. While your Personal Information is outside of the jurisdiction where you reside, it is subject to the laws of the jurisdiction in which is it located, which may have different privacy laws than in your jurisdiction of residence. Those laws may require disclosure of your Personal Information to authorities in that jurisdiction.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and if we transfer personal information outside of your jurisdiction, where privacy laws may differ, we will ensure that your personal information has a level of protection at least comparable to the level of protection provided in your jurisdiction through means such as contractual measures.

The security of your Personal Information is important to us and we put reasonable measure in place to prevent loss, theft, unauthorized disclosure, copying and unauthorized use or modification of your Personal information, in particular through the use of contractual, technological, organizational, and physical controls. Despite the measures, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. If you have reason to believe that your Personal Information is no longer secure, please contact us immediately using the contact information in the “Contact Us” section below.

 

6. Your Privacy Rights

We will take steps to ensure that your personal information is kept as accurate, complete and up-to-date as reasonably necessary. We will not routinely update your personal information, unless such a process is necessary. Therefore, we expect you, from time to time, to inform us with updates to your personal information, when required.

You may make a written request to access or to correct any personal information about you that we have collected used or disclosed, and we will provide you with any such personal information to the extend required and permissible under applicable privacy laws. You may also challenge the accuracy or completeness of your personal information in our records. If you successfully demonstrate that your personal information in our records is inaccurate or incomplete, we will amend the personal information as required. You can also withdraw your consent to the use or disclosure of your personal information at any time.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.

We will not discriminate against any consumer for exercising their rights under privacy laws.

 

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

8. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

 

9. Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

 

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

11. Contact Us

If you have any questions about this Privacy Policy, please contact our Privacy officer at the following contact information:

• By phone: +1 514-593-0800
• By mail: XNRGY Climate Systems, ULC Attn:
  Website Administrator / Privacy Policy,
  5555 Route de l’Aéroport Saint-Hubert, QC J3Y 8Y9

 

Last updated: June 18, 2025